Lotus Notes hyperlink issue
I have a user with Lotus Notes 8.5.1 who is having issues opening hyperlinks. When you click on a link from an email, the line under the link text just flashes. I updated her to fix pack 8.5.2 and I'm still seeing the same thing. I also updated her to IE8. Does anyone know what the fix for this would be? It is very frustrating. I've done a complete uninstall and reinstall, all to no avail.
email lotus-notes hyperlink
edited Feb 21 '15 at 16:10
karel
9,17793138
asked Jun 23 '11 at 19:21
Kyle
11113
bumped to the homepage by Community♦ yesterday
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
 |Â
show 5 more comments
I have a user with Lotus Notes 8.5.1 who is having issues opening hyperlinks. When you click on a link from an email, the line under the link text just flashes. I updated her to fix pack 8.5.2 and I'm still seeing the same thing. I also updated her to IE8. Does anyone know what the fix for this would be? It is very frustrating. I've done a complete uninstall and reinstall, all to no avail.
email lotus-notes hyperlink
edited Feb 21 '15 at 16:10
karel
9,17793138
asked Jun 23 '11 at 19:21
Kyle
11113
bumped to the homepage by Community♦ yesterday
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
1
Check what the Internet Browser setting is in the Location doc. If it's not a valid browser, then the link won't open. Did it ever work on that system before?
– Eric
Jun 23 '11 at 19:24
Hmm... Where would this location doc file be? It worked at one point, about a year ago. But ever since then, it hasn't and I am the one put in charge of fixing it... :/
– Kyle
Jun 23 '11 at 19:33
It's in the user's names.nsf. Open names.nsf (File->Application->Open), and in the left panel choose "Advanced->Locations". There'll probably be only one location listed. Whichever one is selected is the current one, so open that to edit, click on the "Internet Browser" tab, and see which browser is listed.
– Eric
Jun 23 '11 at 19:46
The web browser is set by our Notes policy, so nothing can be changed in here...
– Kyle
Jun 23 '11 at 20:39
Can you at least check what it's set to? Maybe the web browser of choice isn't where Notes thinks it should be. Just a thought...
– Eric
Jun 23 '11 at 20:50
 |Â
show 5 more comments
I have a user with Lotus Notes 8.5.1 who is having issues opening hyperlinks. When you click on a link from an email, the line under the link text just flashes. I updated her to fix pack 8.5.2 and I'm still seeing the same thing. I also updated her to IE8. Does anyone know what the fix for this would be? It is very frustrating. I've done a complete uninstall and reinstall, all to no avail.
email lotus-notes hyperlink
edited Feb 21 '15 at 16:10
karel
9,17793138
asked Jun 23 '11 at 19:21
Kyle
11113
I have a user with Lotus Notes 8.5.1 who is having issues opening hyperlinks. When you click on a link from an email, the line under the link text just flashes. I updated her to fix pack 8.5.2 and I'm still seeing the same thing. I also updated her to IE8. Does anyone know what the fix for this would be? It is very frustrating. I've done a complete uninstall and reinstall, all to no avail.
email lotus-notes hyperlink
email lotus-notes hyperlink
edited Feb 21 '15 at 16:10
karel
9,17793138
asked Jun 23 '11 at 19:21
Kyle
11113
edited Feb 21 '15 at 16:10
karel
9,17793138
asked Jun 23 '11 at 19:21
Kyle
11113
edited Feb 21 '15 at 16:10
karel
9,17793138
edited Feb 21 '15 at 16:10
karel
9,17793138
edited Feb 21 '15 at 16:10
karel
9,17793138
9,17793138
asked Jun 23 '11 at 19:21
Kyle
11113
asked Jun 23 '11 at 19:21
Kyle
11113
asked Jun 23 '11 at 19:21
Kyle
11113
11113
bumped to the homepage by Community♦ yesterday
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
bumped to the homepage by Community♦ yesterday
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
1
Check what the Internet Browser setting is in the Location doc. If it's not a valid browser, then the link won't open. Did it ever work on that system before?
– Eric
Jun 23 '11 at 19:24
Hmm... Where would this location doc file be? It worked at one point, about a year ago. But ever since then, it hasn't and I am the one put in charge of fixing it... :/
– Kyle
Jun 23 '11 at 19:33
It's in the user's names.nsf. Open names.nsf (File->Application->Open), and in the left panel choose "Advanced->Locations". There'll probably be only one location listed. Whichever one is selected is the current one, so open that to edit, click on the "Internet Browser" tab, and see which browser is listed.
– Eric
Jun 23 '11 at 19:46
The web browser is set by our Notes policy, so nothing can be changed in here...
– Kyle
Jun 23 '11 at 20:39
Can you at least check what it's set to? Maybe the web browser of choice isn't where Notes thinks it should be. Just a thought...
– Eric
Jun 23 '11 at 20:50
 |Â
show 5 more comments
1
Check what the Internet Browser setting is in the Location doc. If it's not a valid browser, then the link won't open. Did it ever work on that system before?
– Eric
Jun 23 '11 at 19:24
Hmm... Where would this location doc file be? It worked at one point, about a year ago. But ever since then, it hasn't and I am the one put in charge of fixing it... :/
– Kyle
Jun 23 '11 at 19:33
It's in the user's names.nsf. Open names.nsf (File->Application->Open), and in the left panel choose "Advanced->Locations". There'll probably be only one location listed. Whichever one is selected is the current one, so open that to edit, click on the "Internet Browser" tab, and see which browser is listed.
– Eric
Jun 23 '11 at 19:46
The web browser is set by our Notes policy, so nothing can be changed in here...
– Kyle
Jun 23 '11 at 20:39
Can you at least check what it's set to? Maybe the web browser of choice isn't where Notes thinks it should be. Just a thought...
– Eric
Jun 23 '11 at 20:50
1
1
Check what the Internet Browser setting is in the Location doc. If it's not a valid browser, then the link won't open. Did it ever work on that system before?
– Eric
Jun 23 '11 at 19:24
Check what the Internet Browser setting is in the Location doc. If it's not a valid browser, then the link won't open. Did it ever work on that system before?
– Eric
Jun 23 '11 at 19:24
Hmm... Where would this location doc file be? It worked at one point, about a year ago. But ever since then, it hasn't and I am the one put in charge of fixing it... :/
– Kyle
Jun 23 '11 at 19:33
Hmm... Where would this location doc file be? It worked at one point, about a year ago. But ever since then, it hasn't and I am the one put in charge of fixing it... :/
– Kyle
Jun 23 '11 at 19:33
It's in the user's names.nsf. Open names.nsf (File->Application->Open), and in the left panel choose "Advanced->Locations". There'll probably be only one location listed. Whichever one is selected is the current one, so open that to edit, click on the "Internet Browser" tab, and see which browser is listed.
– Eric
Jun 23 '11 at 19:46
It's in the user's names.nsf. Open names.nsf (File->Application->Open), and in the left panel choose "Advanced->Locations". There'll probably be only one location listed. Whichever one is selected is the current one, so open that to edit, click on the "Internet Browser" tab, and see which browser is listed.
– Eric
Jun 23 '11 at 19:46
The web browser is set by our Notes policy, so nothing can be changed in here...
– Kyle
Jun 23 '11 at 20:39
The web browser is set by our Notes policy, so nothing can be changed in here...
– Kyle
Jun 23 '11 at 20:39
Can you at least check what it's set to? Maybe the web browser of choice isn't where Notes thinks it should be. Just a thought...
– Eric
Jun 23 '11 at 20:50
Can you at least check what it's set to? Maybe the web browser of choice isn't where Notes thinks it should be. Just a thought...
– Eric
Jun 23 '11 at 20:50
 |Â
show 5 more comments
3 Answers
3
active
oldest
votes
We ran into this issue in the past, where we force IE upon our clients. Someone had installed a 3rd party browser, set it to default, and then IE was set back by the policy. Client could not open link. I was able to resolve by reverting to an earlier install of IE, and reinstalling IE8. When IE was reinstalled, Notes then realized it was there, and used it for links.
answered Jan 17 '12 at 13:37
DaBaer
676410
add a comment |Â
I had this same issue in IBM Notes 9 Social, the locations section has changed.
File->Locations->Manage Locations
Then under each of the locations, select your current location and the Click "Edit", click on the Internet Browser tab, and set your default browser there.
Hope this helps someone
answered May 21 '14 at 14:19
sorleski
1
I do not have Internet Browser tab there. (I am using Release 9.0.1FP5 SHF164)
– djhurio
Jun 2 '16 at 10:12
add a comment |Â
open the reg.edit, then:
HKEY_LOCAL_MACHINESoftwareClassesmailto
From the Edit menu, select New, and then click String Value.
Type 'URL Protocol' as the name of the new String Value
Exit the Registry Editor
that solves the bug
answered Jun 18 '14 at 7:57
Julian Arndt
1
add a comment |Â
3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
We ran into this issue in the past, where we force IE upon our clients. Someone had installed a 3rd party browser, set it to default, and then IE was set back by the policy. Client could not open link. I was able to resolve by reverting to an earlier install of IE, and reinstalling IE8. When IE was reinstalled, Notes then realized it was there, and used it for links.
answered Jan 17 '12 at 13:37
DaBaer
676410
add a comment |Â
We ran into this issue in the past, where we force IE upon our clients. Someone had installed a 3rd party browser, set it to default, and then IE was set back by the policy. Client could not open link. I was able to resolve by reverting to an earlier install of IE, and reinstalling IE8. When IE was reinstalled, Notes then realized it was there, and used it for links.
answered Jan 17 '12 at 13:37
DaBaer
676410
add a comment |Â
We ran into this issue in the past, where we force IE upon our clients. Someone had installed a 3rd party browser, set it to default, and then IE was set back by the policy. Client could not open link. I was able to resolve by reverting to an earlier install of IE, and reinstalling IE8. When IE was reinstalled, Notes then realized it was there, and used it for links.
answered Jan 17 '12 at 13:37
DaBaer
676410
We ran into this issue in the past, where we force IE upon our clients. Someone had installed a 3rd party browser, set it to default, and then IE was set back by the policy. Client could not open link. I was able to resolve by reverting to an earlier install of IE, and reinstalling IE8. When IE was reinstalled, Notes then realized it was there, and used it for links.
answered Jan 17 '12 at 13:37
DaBaer
676410
answered Jan 17 '12 at 13:37
DaBaer
676410
answered Jan 17 '12 at 13:37
DaBaer
676410
answered Jan 17 '12 at 13:37
DaBaer
676410
676410
add a comment |Â
add a comment |Â
I had this same issue in IBM Notes 9 Social, the locations section has changed.
File->Locations->Manage Locations
Then under each of the locations, select your current location and the Click "Edit", click on the Internet Browser tab, and set your default browser there.
Hope this helps someone
answered May 21 '14 at 14:19
sorleski
1
I do not have Internet Browser tab there. (I am using Release 9.0.1FP5 SHF164)
– djhurio
Jun 2 '16 at 10:12
add a comment |Â
I had this same issue in IBM Notes 9 Social, the locations section has changed.
File->Locations->Manage Locations
Then under each of the locations, select your current location and the Click "Edit", click on the Internet Browser tab, and set your default browser there.
Hope this helps someone
answered May 21 '14 at 14:19
sorleski
1
I do not have Internet Browser tab there. (I am using Release 9.0.1FP5 SHF164)
– djhurio
Jun 2 '16 at 10:12
add a comment |Â
I had this same issue in IBM Notes 9 Social, the locations section has changed.
File->Locations->Manage Locations
Then under each of the locations, select your current location and the Click "Edit", click on the Internet Browser tab, and set your default browser there.
Hope this helps someone
answered May 21 '14 at 14:19
sorleski
1
I had this same issue in IBM Notes 9 Social, the locations section has changed.
File->Locations->Manage Locations
Then under each of the locations, select your current location and the Click "Edit", click on the Internet Browser tab, and set your default browser there.
Hope this helps someone
answered May 21 '14 at 14:19
sorleski
1
answered May 21 '14 at 14:19
sorleski
1
answered May 21 '14 at 14:19
sorleski
1
answered May 21 '14 at 14:19
sorleski
1
1
I do not have Internet Browser tab there. (I am using Release 9.0.1FP5 SHF164)
– djhurio
Jun 2 '16 at 10:12
add a comment |Â
I do not have Internet Browser tab there. (I am using Release 9.0.1FP5 SHF164)
– djhurio
Jun 2 '16 at 10:12
I do not have Internet Browser tab there. (I am using Release 9.0.1FP5 SHF164)
– djhurio
Jun 2 '16 at 10:12
I do not have Internet Browser tab there. (I am using Release 9.0.1FP5 SHF164)
– djhurio
Jun 2 '16 at 10:12
add a comment |Â
open the reg.edit, then:
HKEY_LOCAL_MACHINESoftwareClassesmailto
From the Edit menu, select New, and then click String Value.
Type 'URL Protocol' as the name of the new String Value
Exit the Registry Editor
that solves the bug
answered Jun 18 '14 at 7:57
Julian Arndt
1
add a comment |Â
open the reg.edit, then:
HKEY_LOCAL_MACHINESoftwareClassesmailto
From the Edit menu, select New, and then click String Value.
Type 'URL Protocol' as the name of the new String Value
Exit the Registry Editor
that solves the bug
answered Jun 18 '14 at 7:57
Julian Arndt
1
add a comment |Â
open the reg.edit, then:
HKEY_LOCAL_MACHINESoftwareClassesmailto
From the Edit menu, select New, and then click String Value.
Type 'URL Protocol' as the name of the new String Value
Exit the Registry Editor
that solves the bug
answered Jun 18 '14 at 7:57
Julian Arndt
1
open the reg.edit, then:
HKEY_LOCAL_MACHINESoftwareClassesmailto
From the Edit menu, select New, and then click String Value.
Type 'URL Protocol' as the name of the new String Value
Exit the Registry Editor
that solves the bug
answered Jun 18 '14 at 7:57
Julian Arndt
1
answered Jun 18 '14 at 7:57
Julian Arndt
1
answered Jun 18 '14 at 7:57
Julian Arndt
1
answered Jun 18 '14 at 7:57
Julian Arndt
1
1
add a comment |Â
add a comment |Â
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1
Check what the Internet Browser setting is in the Location doc. If it's not a valid browser, then the link won't open. Did it ever work on that system before?
– Eric
Jun 23 '11 at 19:24
Hmm... Where would this location doc file be? It worked at one point, about a year ago. But ever since then, it hasn't and I am the one put in charge of fixing it... :/
– Kyle
Jun 23 '11 at 19:33
It's in the user's names.nsf. Open names.nsf (File->Application->Open), and in the left panel choose "Advanced->Locations". There'll probably be only one location listed. Whichever one is selected is the current one, so open that to edit, click on the "Internet Browser" tab, and see which browser is listed.
– Eric
Jun 23 '11 at 19:46
The web browser is set by our Notes policy, so nothing can be changed in here...
– Kyle
Jun 23 '11 at 20:39
Can you at least check what it's set to? Maybe the web browser of choice isn't where Notes thinks it should be. Just a thought...
– Eric
Jun 23 '11 at 20:50