Chrome tries to open a public wifi's landing page every time new tab is opened










2














Recently, I took a flight on Southwest (I know, ugh). I connected to the in-flight wifi on my laptop. Ever since then, opening a new tab in Chrome takes me to the in-flight wifi's landing page, despite the fact that I have Tab For A Cause installed. Here's a screenshot of what happens when I open a new tab.



I've tried uninstalling and reinstalling Tab For A Cause. Tried deleting the Southwest wifi login from Windows. Also tried uninstalling/reinstalling Chrome too, to no avail. (That was weird, actually. I used Iobit Uninstaller Pro, so it should have thoroughly cleaned everything of Chrome from my PC, but when I reinstalled it, I didn't have to sign in or anything. Didn't even have to reinstall my theme, which Chrome usually makes you do after a fresh install. Go figure.) Anyone know why this is happening and how to fix it?










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  • 1




    Did you perform a traditional uninstall of Chrome, checking "Also delete your browsing data." ? The vendor-provided tools are often a good place to start, before using third party uninstall tools.
    – Christopher Hostage
    2 days ago






  • 1




    Hi @ChristopherHostage, thanks for suggesting that. I'm having difficulty finding where to do that. I don't see anything about uninstalling in the Chrome settings menu. Is there a particular Chrome uninstaller executable I should be looking for on my PC?
    – ETL
    2 days ago






  • 2




    Ah no I figured out what you meant. Yes that seems to have solved it, thank you. If you want to repost your comment as an answer, I can mark it as solved
    – ETL
    2 days ago















2














Recently, I took a flight on Southwest (I know, ugh). I connected to the in-flight wifi on my laptop. Ever since then, opening a new tab in Chrome takes me to the in-flight wifi's landing page, despite the fact that I have Tab For A Cause installed. Here's a screenshot of what happens when I open a new tab.



I've tried uninstalling and reinstalling Tab For A Cause. Tried deleting the Southwest wifi login from Windows. Also tried uninstalling/reinstalling Chrome too, to no avail. (That was weird, actually. I used Iobit Uninstaller Pro, so it should have thoroughly cleaned everything of Chrome from my PC, but when I reinstalled it, I didn't have to sign in or anything. Didn't even have to reinstall my theme, which Chrome usually makes you do after a fresh install. Go figure.) Anyone know why this is happening and how to fix it?










share|improve this question

















  • 1




    Did you perform a traditional uninstall of Chrome, checking "Also delete your browsing data." ? The vendor-provided tools are often a good place to start, before using third party uninstall tools.
    – Christopher Hostage
    2 days ago






  • 1




    Hi @ChristopherHostage, thanks for suggesting that. I'm having difficulty finding where to do that. I don't see anything about uninstalling in the Chrome settings menu. Is there a particular Chrome uninstaller executable I should be looking for on my PC?
    – ETL
    2 days ago






  • 2




    Ah no I figured out what you meant. Yes that seems to have solved it, thank you. If you want to repost your comment as an answer, I can mark it as solved
    – ETL
    2 days ago













2












2








2







Recently, I took a flight on Southwest (I know, ugh). I connected to the in-flight wifi on my laptop. Ever since then, opening a new tab in Chrome takes me to the in-flight wifi's landing page, despite the fact that I have Tab For A Cause installed. Here's a screenshot of what happens when I open a new tab.



I've tried uninstalling and reinstalling Tab For A Cause. Tried deleting the Southwest wifi login from Windows. Also tried uninstalling/reinstalling Chrome too, to no avail. (That was weird, actually. I used Iobit Uninstaller Pro, so it should have thoroughly cleaned everything of Chrome from my PC, but when I reinstalled it, I didn't have to sign in or anything. Didn't even have to reinstall my theme, which Chrome usually makes you do after a fresh install. Go figure.) Anyone know why this is happening and how to fix it?










share|improve this question













Recently, I took a flight on Southwest (I know, ugh). I connected to the in-flight wifi on my laptop. Ever since then, opening a new tab in Chrome takes me to the in-flight wifi's landing page, despite the fact that I have Tab For A Cause installed. Here's a screenshot of what happens when I open a new tab.



I've tried uninstalling and reinstalling Tab For A Cause. Tried deleting the Southwest wifi login from Windows. Also tried uninstalling/reinstalling Chrome too, to no avail. (That was weird, actually. I used Iobit Uninstaller Pro, so it should have thoroughly cleaned everything of Chrome from my PC, but when I reinstalled it, I didn't have to sign in or anything. Didn't even have to reinstall my theme, which Chrome usually makes you do after a fresh install. Go figure.) Anyone know why this is happening and how to fix it?







wireless-networking google-chrome






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 2 days ago









ETL

366




366







  • 1




    Did you perform a traditional uninstall of Chrome, checking "Also delete your browsing data." ? The vendor-provided tools are often a good place to start, before using third party uninstall tools.
    – Christopher Hostage
    2 days ago






  • 1




    Hi @ChristopherHostage, thanks for suggesting that. I'm having difficulty finding where to do that. I don't see anything about uninstalling in the Chrome settings menu. Is there a particular Chrome uninstaller executable I should be looking for on my PC?
    – ETL
    2 days ago






  • 2




    Ah no I figured out what you meant. Yes that seems to have solved it, thank you. If you want to repost your comment as an answer, I can mark it as solved
    – ETL
    2 days ago












  • 1




    Did you perform a traditional uninstall of Chrome, checking "Also delete your browsing data." ? The vendor-provided tools are often a good place to start, before using third party uninstall tools.
    – Christopher Hostage
    2 days ago






  • 1




    Hi @ChristopherHostage, thanks for suggesting that. I'm having difficulty finding where to do that. I don't see anything about uninstalling in the Chrome settings menu. Is there a particular Chrome uninstaller executable I should be looking for on my PC?
    – ETL
    2 days ago






  • 2




    Ah no I figured out what you meant. Yes that seems to have solved it, thank you. If you want to repost your comment as an answer, I can mark it as solved
    – ETL
    2 days ago







1




1




Did you perform a traditional uninstall of Chrome, checking "Also delete your browsing data." ? The vendor-provided tools are often a good place to start, before using third party uninstall tools.
– Christopher Hostage
2 days ago




Did you perform a traditional uninstall of Chrome, checking "Also delete your browsing data." ? The vendor-provided tools are often a good place to start, before using third party uninstall tools.
– Christopher Hostage
2 days ago




1




1




Hi @ChristopherHostage, thanks for suggesting that. I'm having difficulty finding where to do that. I don't see anything about uninstalling in the Chrome settings menu. Is there a particular Chrome uninstaller executable I should be looking for on my PC?
– ETL
2 days ago




Hi @ChristopherHostage, thanks for suggesting that. I'm having difficulty finding where to do that. I don't see anything about uninstalling in the Chrome settings menu. Is there a particular Chrome uninstaller executable I should be looking for on my PC?
– ETL
2 days ago




2




2




Ah no I figured out what you meant. Yes that seems to have solved it, thank you. If you want to repost your comment as an answer, I can mark it as solved
– ETL
2 days ago




Ah no I figured out what you meant. Yes that seems to have solved it, thank you. If you want to repost your comment as an answer, I can mark it as solved
– ETL
2 days ago










1 Answer
1






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oldest

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0














Using 3rd party programs like CCleaner , PC Decrapifier , Chrome Cleanup Tool, or Iobit Uninstaller Pro is OK under some circumstances, but it's usually better to use the official uninstall process first. Some programs have "manual uninstall checklists", but a quick Internet search doesn't give me the clean answer I want for that.



My approach to your situation : Perform a traditional uninstall of Chrome, including the "Also delete your browsing data" checkbox.



  1. Ensure you're logged into your Google account in the top right corner (as of Dec 2018, it shows a little letter in a colored circle to indicate the current account). This will ensure your bookmarks are saved, and some history, some plugins-installed, and some other details.


  2. Close Chrome. Close Chrome from the system tray if you have it visible there. Assuming Windows 10, click Windows menu->Settings->Apps->scroll down, choose Google Chrome and click Uninstall. Proceed through the prompts, choosing "Also delete your browsing data" when prompted.


2A. If you're retracing steps, this is the time to go and manually hunt for Chrome folders and registry keys. Only do this if you're confident and backed-up. I know the set of folders and keys changes over time, so I'm not going to put specifics here.



  1. Reinstall Chrome. First download it from https://www.google.com/chrome/ , then run the installer using default settings.


  2. Test the new clean Chrome without logging in. Go to a known-good website, open some new tabs, close them individually, close them all, try again to expose the problem you saw earlier. Go to a possible-bad website, like this portal you visited. If the problems reappear on a clean Chrome install, you can report it to both the problem site, as well as using Chrome's Help->Report an issue. You probably won't get a response, but notifying both parties is important.


  3. If the problem hasn't happened again, try logging into Chrome. Browse around and try to reproduce the problem. If it's gone, great. If it reappears, you have data to report to the problem website and Google. :( Start over.


Using Chrome beta, developer, or canary makes this process more complicated, but if you found those, you will probably be able to expose the issue in a systematic way. Using ISPs and hotspots with login pages (it sounds like the airline had one) will make it more complicated. Using antivirus will make it more complicated.






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    0














    Using 3rd party programs like CCleaner , PC Decrapifier , Chrome Cleanup Tool, or Iobit Uninstaller Pro is OK under some circumstances, but it's usually better to use the official uninstall process first. Some programs have "manual uninstall checklists", but a quick Internet search doesn't give me the clean answer I want for that.



    My approach to your situation : Perform a traditional uninstall of Chrome, including the "Also delete your browsing data" checkbox.



    1. Ensure you're logged into your Google account in the top right corner (as of Dec 2018, it shows a little letter in a colored circle to indicate the current account). This will ensure your bookmarks are saved, and some history, some plugins-installed, and some other details.


    2. Close Chrome. Close Chrome from the system tray if you have it visible there. Assuming Windows 10, click Windows menu->Settings->Apps->scroll down, choose Google Chrome and click Uninstall. Proceed through the prompts, choosing "Also delete your browsing data" when prompted.


    2A. If you're retracing steps, this is the time to go and manually hunt for Chrome folders and registry keys. Only do this if you're confident and backed-up. I know the set of folders and keys changes over time, so I'm not going to put specifics here.



    1. Reinstall Chrome. First download it from https://www.google.com/chrome/ , then run the installer using default settings.


    2. Test the new clean Chrome without logging in. Go to a known-good website, open some new tabs, close them individually, close them all, try again to expose the problem you saw earlier. Go to a possible-bad website, like this portal you visited. If the problems reappear on a clean Chrome install, you can report it to both the problem site, as well as using Chrome's Help->Report an issue. You probably won't get a response, but notifying both parties is important.


    3. If the problem hasn't happened again, try logging into Chrome. Browse around and try to reproduce the problem. If it's gone, great. If it reappears, you have data to report to the problem website and Google. :( Start over.


    Using Chrome beta, developer, or canary makes this process more complicated, but if you found those, you will probably be able to expose the issue in a systematic way. Using ISPs and hotspots with login pages (it sounds like the airline had one) will make it more complicated. Using antivirus will make it more complicated.






    share|improve this answer

























      0














      Using 3rd party programs like CCleaner , PC Decrapifier , Chrome Cleanup Tool, or Iobit Uninstaller Pro is OK under some circumstances, but it's usually better to use the official uninstall process first. Some programs have "manual uninstall checklists", but a quick Internet search doesn't give me the clean answer I want for that.



      My approach to your situation : Perform a traditional uninstall of Chrome, including the "Also delete your browsing data" checkbox.



      1. Ensure you're logged into your Google account in the top right corner (as of Dec 2018, it shows a little letter in a colored circle to indicate the current account). This will ensure your bookmarks are saved, and some history, some plugins-installed, and some other details.


      2. Close Chrome. Close Chrome from the system tray if you have it visible there. Assuming Windows 10, click Windows menu->Settings->Apps->scroll down, choose Google Chrome and click Uninstall. Proceed through the prompts, choosing "Also delete your browsing data" when prompted.


      2A. If you're retracing steps, this is the time to go and manually hunt for Chrome folders and registry keys. Only do this if you're confident and backed-up. I know the set of folders and keys changes over time, so I'm not going to put specifics here.



      1. Reinstall Chrome. First download it from https://www.google.com/chrome/ , then run the installer using default settings.


      2. Test the new clean Chrome without logging in. Go to a known-good website, open some new tabs, close them individually, close them all, try again to expose the problem you saw earlier. Go to a possible-bad website, like this portal you visited. If the problems reappear on a clean Chrome install, you can report it to both the problem site, as well as using Chrome's Help->Report an issue. You probably won't get a response, but notifying both parties is important.


      3. If the problem hasn't happened again, try logging into Chrome. Browse around and try to reproduce the problem. If it's gone, great. If it reappears, you have data to report to the problem website and Google. :( Start over.


      Using Chrome beta, developer, or canary makes this process more complicated, but if you found those, you will probably be able to expose the issue in a systematic way. Using ISPs and hotspots with login pages (it sounds like the airline had one) will make it more complicated. Using antivirus will make it more complicated.






      share|improve this answer























        0












        0








        0






        Using 3rd party programs like CCleaner , PC Decrapifier , Chrome Cleanup Tool, or Iobit Uninstaller Pro is OK under some circumstances, but it's usually better to use the official uninstall process first. Some programs have "manual uninstall checklists", but a quick Internet search doesn't give me the clean answer I want for that.



        My approach to your situation : Perform a traditional uninstall of Chrome, including the "Also delete your browsing data" checkbox.



        1. Ensure you're logged into your Google account in the top right corner (as of Dec 2018, it shows a little letter in a colored circle to indicate the current account). This will ensure your bookmarks are saved, and some history, some plugins-installed, and some other details.


        2. Close Chrome. Close Chrome from the system tray if you have it visible there. Assuming Windows 10, click Windows menu->Settings->Apps->scroll down, choose Google Chrome and click Uninstall. Proceed through the prompts, choosing "Also delete your browsing data" when prompted.


        2A. If you're retracing steps, this is the time to go and manually hunt for Chrome folders and registry keys. Only do this if you're confident and backed-up. I know the set of folders and keys changes over time, so I'm not going to put specifics here.



        1. Reinstall Chrome. First download it from https://www.google.com/chrome/ , then run the installer using default settings.


        2. Test the new clean Chrome without logging in. Go to a known-good website, open some new tabs, close them individually, close them all, try again to expose the problem you saw earlier. Go to a possible-bad website, like this portal you visited. If the problems reappear on a clean Chrome install, you can report it to both the problem site, as well as using Chrome's Help->Report an issue. You probably won't get a response, but notifying both parties is important.


        3. If the problem hasn't happened again, try logging into Chrome. Browse around and try to reproduce the problem. If it's gone, great. If it reappears, you have data to report to the problem website and Google. :( Start over.


        Using Chrome beta, developer, or canary makes this process more complicated, but if you found those, you will probably be able to expose the issue in a systematic way. Using ISPs and hotspots with login pages (it sounds like the airline had one) will make it more complicated. Using antivirus will make it more complicated.






        share|improve this answer












        Using 3rd party programs like CCleaner , PC Decrapifier , Chrome Cleanup Tool, or Iobit Uninstaller Pro is OK under some circumstances, but it's usually better to use the official uninstall process first. Some programs have "manual uninstall checklists", but a quick Internet search doesn't give me the clean answer I want for that.



        My approach to your situation : Perform a traditional uninstall of Chrome, including the "Also delete your browsing data" checkbox.



        1. Ensure you're logged into your Google account in the top right corner (as of Dec 2018, it shows a little letter in a colored circle to indicate the current account). This will ensure your bookmarks are saved, and some history, some plugins-installed, and some other details.


        2. Close Chrome. Close Chrome from the system tray if you have it visible there. Assuming Windows 10, click Windows menu->Settings->Apps->scroll down, choose Google Chrome and click Uninstall. Proceed through the prompts, choosing "Also delete your browsing data" when prompted.


        2A. If you're retracing steps, this is the time to go and manually hunt for Chrome folders and registry keys. Only do this if you're confident and backed-up. I know the set of folders and keys changes over time, so I'm not going to put specifics here.



        1. Reinstall Chrome. First download it from https://www.google.com/chrome/ , then run the installer using default settings.


        2. Test the new clean Chrome without logging in. Go to a known-good website, open some new tabs, close them individually, close them all, try again to expose the problem you saw earlier. Go to a possible-bad website, like this portal you visited. If the problems reappear on a clean Chrome install, you can report it to both the problem site, as well as using Chrome's Help->Report an issue. You probably won't get a response, but notifying both parties is important.


        3. If the problem hasn't happened again, try logging into Chrome. Browse around and try to reproduce the problem. If it's gone, great. If it reappears, you have data to report to the problem website and Google. :( Start over.


        Using Chrome beta, developer, or canary makes this process more complicated, but if you found those, you will probably be able to expose the issue in a systematic way. Using ISPs and hotspots with login pages (it sounds like the airline had one) will make it more complicated. Using antivirus will make it more complicated.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 2 days ago









        Christopher Hostage

        3,2911028




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